peration Department - Customer Service

Job Title: Operations Department - Customer Service
Number: 3
Work Address: Qingdao City Hong Kong Road 61, Block 15AD B Sunshine Building
Function Category: Freight Forwarders
Nature of work:
Salary: 2000-2999 (Monthly)
Benefits: five insurance payments, performance bonuses, communications subsidies, food subsidies, regular medical examinations
job requirements:
1. timely understanding of customer and market dynamics, is responsible for collecting, sorting and customer feedback integrated information market.
2. maintain relationships with our customers. Regular visits, and enhance communication and understanding between the customer and shipment status.
3. The company is responsible for maintaining old customers canvassing maintenance work, and timely communication between the customer's shipments, coordination of individual problems and other unexpected problems occur.
4. In accordance with the company's financial regimes collection of accounts receivable, accounts of customers at any reaction conditions to their superiors.
5. cooperate with relevant work in other sectors.
6. The phone records the customer's suggestions and comments, timely response to a department manager at.
7. maritime operations more than two years of work experience.